Terms & Conditions

Changes to these terms

We revise these terms when the law changes, when we add or remove a third-party service, or when the way we monetise the site shifts. Material changes are flagged at the top of the page for 30 days and dated at the foot. Continued use after a flagged change counts as acceptance of the revised terms. If you want to be notified of future changes before they take effect, email the desk and ask to join the editorial notice list — it is a plain mailing list with no commercial content attached and you can unsubscribe at any time.

No warranty

Everything on this site is published AS IS. Bonus amounts, wagering numbers and processing times are accurate on the date shown but drift as Kaleo tweaks its terms. We don't guarantee that any promo is still live when you click through, and we accept no liability for losses, missed bonuses or declined withdrawals that follow from our content. Nothing here constitutes financial, legal or tax advice; nothing here is a prediction about future outcomes at any casino product. If a sentence reads as a guarantee, it is a wording mistake and we will correct it when a reader flags it — but a correction is the limit of what we can offer.

Contact

Legal notices and formal complaints go to editor@kaleo.bet with [legal] in the subject. We respond in writing — the editorial desk forwards legal correspondence to counsel the same day it arrives, and counsel typically replies within five business days. For urgent regulatory contact, flag the message [urgent] and we will acknowledge receipt inside 24 hours even if a substantive answer takes longer. Postal mail is possible on request; the mailing address is handed out directly rather than published because it is a working editorial office, not a mail-handling facility.

What this site is not

kaleo.bet is not Kaleo, is not operated by Kaleo and does not act as Kaleo's agent. We don't hold deposits, we don't run KYC, we don't adjust bonus terms and we don't manage accounts. If a sentence here reads as if we did, it's an editorial mistake — flag it and we'll correct the wording. We are also not a regulator and we are not a dispute-resolution body: if a complaint has escalated past the operator's own channels, the right next step is the licensing authority named on the Kaleo footer, not this inbox.

Acceptance

By reading kaleo.bet you agree to the terms below. If you don't agree with any part — the no-warranty clause, the disclosure that outgoing links are often affiliate, the US 18+ gating — close the tab. We don't require registration to read anything on this site, so acceptance is implicit in continued use. Downloading a PDF of a review, embedding a chart in a social post or sharing a link under normal press practice are all permitted and don't require any special agreement beyond this one; wholesale republication without permission is not.

Age limit

This site is for readers 21 and over in US. We do not knowingly serve under-21 traffic in states where that is the legal gambling age, nor under-18 traffic anywhere. If you are under the local legal age, leave the site. The age attestation on affiliate landing pages is a Kaleo requirement, not ours — we surface it so you aren't surprised. Parents and guardians who want to be sure a shared device doesn't reach this site can block the domain at a DNS level, or use the parental controls built into iOS Screen Time and Android Family Link. We cover the mechanics in detail on the Responsible Gaming page.

User conduct

Scraping the site at a rate that triggers rate limits, re-publishing full articles without written permission or attempting to game our referral attribution are all off-limits. Short quotes with a link back are welcome under normal press practice. Automated access must respect our robots.txt and crawl-delay directives. Attempts to probe the site for vulnerabilities outside a coordinated disclosure process are treated as unauthorised access; if you have found a security issue, email the desk marked [security] and we will work the finding with you rather than against you.